

Projects

S.O.S
(Save Our Students)
Invented mobile app for students to report bullying anonymously. Conducted research, recruited participants, completed interviews, and invented a mobile app for students to report bullying anonymously.
Information Architecture for Sharepoint
Partnered with project managers to discuss current pain points with the architecture of the internal UX sharepoint site. Primary goal: Enhance the IA by effectively researching, organizing, structuring, and labeling content
Heuristic Evaluation for Internal Desktop App
Conducted research, recruited participants, completed user interviews, heuristic review, and usability testing to improve functionality of the newsletter application
Home Depot Pro Desk Research
Conducted research to obtain experiences with using the Home Depot Pro membership. Recruited participants, completed interviews, created personas, and journey map to capture the overall user experience
Research for UX Design Systems
Responsible for leading end to end research efforts to improve functionality and implement accessibility features of internal design systems for Developers and UX Designers
Research for Cloud Platforms
Responsible for leading end to end research efforts to develop, design, and enhance web and cloud platforms for doctors, pharmacists, referral specialists, and clinicians

Accessibility Research
Responsible for leading end to end research efforts to test the usability of UserZoom surveys for keyboard-only users, and people using assistive devices
Usability Studies
Responsible for leading end to end research efforts to test the functionality of various online features and components for Wellcare, Ambetter, Fidelis, Medicare, and Medicaid members





